Highland99 fully respects your privacy. This page transparently explains how we collect, use, store and protect your personal data as a highland99 platform player in Malaysia.
Six core principles that shape highland99's approach to data protection and player privacy in Malaysia.
All personal data and financial information you share with highland99 is protected using 256-bit SSL encryption — the same security technology used by Maybank, CIMB and other Malaysian banking institutions. From your registration details to every Touch 'n Go eWallet or DuitNow transaction, everything is transmitted through fully encrypted channels.
Highland99 has never and will never sell, rent or transfer player personal data to third parties for marketing or commercial purposes. Your information belongs to you — highland99 uses it solely for the purposes clearly stated in this privacy policy and nothing beyond that.
As a highland99 player, you have full rights to access the personal data we hold about you, request corrections to any inaccurate information, request deletion of your data under certain circumstances, and manage your marketing communication preferences. All such requests can be submitted to the highland99 support team at any time.
All highland99 player data is stored on servers protected by layered access controls. Access to player personal data is strictly limited to highland99 staff who require it to carry out legitimate operational duties. Internal audits are conducted regularly to ensure compliance with highland99's data retention policy.
Highland99 believes players deserve to know exactly what happens with their data. This privacy policy is written in clear, straightforward language — not deliberately complex legal jargon. If anything is unclear, highland99's support team is ready to explain further in Bahasa Melayu.
You can choose to opt in or opt out of marketing communications from highland99 at any time. Every highland99 promotional email includes a clearly visible unsubscribe link. Opting out of marketing communications will not affect any essential account-related services or transactions at highland99.
This Privacy Policy describes how highland99, operating through the platform at https://highland99.best, collecting, using, storing, disclosing and protecting your personal information when you register, access or use any of highland99's services.
Highland99 takes its responsibility for the privacy of Malaysian players' data very seriously. We are committed to ensuring that your personal information is handled in accordance with strict data protection standards, with a focus on transparency, security and user control. This policy is written in Bahasa Malaysia to ensure every Malaysian player can understand it clearly and without confusion.
By registering an account or using the highland99 platform, you agree to the collection and use of information as described in this privacy policy. If you do not agree with any part of this policy, you are not permitted to use highland99's services. We encourage you to review this policy periodically as it may be updated from time to time.
Quick Summary: highland99 collects your data only for legitimate platform operation purposes, protects it with high-grade encryption, does not sell it to anyone for marketing, and gives you full control to access or delete it. That is highland99's privacy promise to you.
Highland99 practises a "data minimisation" principle — we only collect information that is genuinely necessary to provide you with a safe and effective platform experience. Below are the categories of data highland99 collects and the purposes they serve.
| Data Category | Specific Information Types | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, date of birth, MyKad number (if required for verification) | Identity verification (KYC), age restrictions, fraud prevention |
| Contact Information | Malaysian mobile number, email address | Account communications, important notices, two-step verification |
| Financial Data | Payment methods (e-wallet, FPX), deposit and withdrawal transaction history in MYR | Payment processing, financial verification, anti-money laundering |
| Technical Data | IP address, device type, web browser, operating system, session logs | Account security, fraud detection, platform optimisation |
| Gameplay Data | Game history, betting data, bonus records, Live Casino activity | Account management, responsible gaming programme, customer support |
| User Preferences | Language preference, notification settings, gameplay preferences | Personalising your highland99 platform experience |
Highland99 may also receive information about you indirectly from legitimate third-party sources, such as identity verification service providers or payment service providers in the course of processing your transactions. Information received from such sources is handled in accordance with the same privacy policy.
Sensitive Data: highland99 does not collect sensitive data categories such as health information, religious beliefs, or political views. The only data we process that could be considered sensitive is your financial details, and these are protected with the highest level of security.
Highland99 uses collected personal data solely for the purposes stated below. We do not use your data for any purpose beyond those listed without obtaining your consent first.
Highland99 does not sell, rent or transfer players' personal data to third parties for marketing or commercial purposes. That said, in the course of operating the platform, highland99 may need to share certain data with the following categories of third parties under limited and controlled circumstances.
Our Commitment: In all data-sharing situations described above, highland99 ensures that recipient parties are bound by appropriate confidentiality and security obligations, and that any data shared is limited to the minimum information necessary for the stated purpose.
Highland99 stores player personal data on servers protected by multiple layers of security. All data transmitted between your browser and highland99's servers uses 256-bit TLS/SSL encryption, ensuring no third party can intercept or read the communication in transit.
Highland99's data retention periods are based on operational needs and legal compliance requirements. Active account data is retained for as long as your account remains active. Following account closure, highland99 retains certain records for the period required by applicable Malaysian law before the data is securely deleted.
While highland99 takes all reasonable steps to protect your data, no security system can be guaranteed to be 100% secure. In the event of a material data breach affecting player data, highland99 will notify affected players in accordance with applicable legal requirements.
The highland99 platform uses cookies and similar tracking technologies to enhance your experience, ensure the platform functions correctly, and understand how players interact with our platform. Below are the types of cookies highland99 uses.
You can manage optional cookies through your web browser settings at any time. However, disabling essential cookies may affect the functionality of the highland99 platform and prevent you from accessing certain features. Security cookies cannot be disabled as they are essential to protecting your account.
As a highland99 player based in Malaysia, you have several important rights regarding your personal data. highland99 is committed to respecting and facilitating the exercise of these rights.
Highland99 recognises and upholds the following rights for every registered player on our platform.
You have the right to request a copy of the personal data highland99 holds about you. We will provide this information within 30 days of receiving your request. Requests can be submitted by email to support@highland99.best.
If you find that the personal data highland99 holds about you is inaccurate or incomplete, you have the right to request a correction. We will process correction requests within a reasonable timeframe.
Under certain circumstances, you have the right to request that highland99 delete your personal data. Please note, however, that highland99 may be required to retain certain data for the period mandated by Malaysian law.
You may request highland99 to restrict the processing of your personal data under certain circumstances — for example, while you are disputing the accuracy of your data or while a complaint investigation is ongoing.
You have the right to object to the use of your data for direct marketing purposes at any time. Once an objection is received, highland99 will immediately cease using your data for that purpose.
You have the right to receive the personal data highland99 holds about you in a machine-readable, portable format, so you can transfer it to another service provider should you choose to do so.
To exercise any of the above rights, contact the highland99 team at support@highland99.best stating the right you wish to exercise and your account information.
Highland99 understands that financial data is among the most sensitive information you entrust to us, and we handle it to the strictest security standards available. All payment methods supported by highland99 are legitimate and widely used Malaysian options — Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and FPX via Maybank2u and CIMB Clicks. All transactions are processed in Malaysian Ringgit (RM).
Highland99 does not directly store your credit card numbers or online banking passwords. All e-wallet and FPX payment processing is handled through the secure interfaces of certified payment service providers. What highland99 retains are transaction records (amount, date, method, status) for audit, customer support and legal compliance purposes.
Safe Deposit Practices: highland99 will never ask for your full e-wallet or banking password via email, live chat or phone. If you receive any such request claiming to be from highland99, please contact our support team immediately as it may be a fraudulent attempt.
The highland99 platform is strictly for adult players aged 18 and above. highland99 does not knowingly collect or store personal data from individuals under the age of 18. Should highland99 discover that data belonging to a minor has been collected, we will take immediate action to delete that data and close the account in question.
Parents and guardians who become aware that their underage child has registered for or used the highland99 platform are asked to contact the highland99 support team immediately at support@highland99.best so that appropriate action can be taken without delay.
Highland99 encourages parents and guardians to use parental control software on devices shared with children to prevent unintended access to online casino platforms such as highland99.
Highland99 reserves the right to update or amend this privacy policy at any time to reflect changes in our privacy practices, new legal requirements, or changes to highland99's services. Registered players will be notified of any material amendments via email to their registered address at least 14 days before the changes take effect.
The "Last updated" date at the top of this document will always reflect the date of the most recent revision. We encourage you to review highland99's privacy policy page periodically to stay informed about how we handle your personal data.
Your continued use of the highland99 platform after a privacy policy amendment takes effect will be considered your acceptance of the updated terms. If you disagree with any amendment, you have the right to close your highland99 account before it comes into effect.
If you have any questions, concerns or complaints regarding how highland99 handles your personal data, or if you wish to exercise any of the rights set out in this privacy policy, please contact the highland99 team through the following channels.
The highland99 team will endeavour to respond to all privacy-related enquiries within 5 business days. For formal data rights requests (access, correction, deletion), processing may take up to 30 business days depending on the complexity of the request.
Identity Verification: To process requests related to your data rights, highland99 may need to verify your identity beforehand to ensure your information is protected from unauthorised access. This is standard procedure for your own security.
When you play at highland99 online casino, you are entrusting not just your money but also your personal information to this platform. This is why highland99's privacy policy is designed to be more than a formality — it is a genuine agreement between highland99 and every Malaysian player who uses our platform.
Consider this scenario: you have just deposited RM200 via Touch 'n Go eWallet to play blackjack on highland99. In doing so, highland99 processes your transaction details, logs the sign-in activity from your device, and records your gaming session. All of this constitutes personal data that needs to be handled with care. highland99's privacy policy ensures that every part of this process is managed to clear, transparent standards.
One of the questions Malaysian players ask highland99 most frequently concerns the security of their financial information. When you make a deposit via GrabPay or withdraw winnings through DuitNow, your transaction data passes through several systems before processing is complete. Highland99 ensures that at every step of that journey, your data is protected with 256-bit SSL encryption — the same standard used by Malaysia's leading banks to safeguard their customers' internet banking transactions.
One thing highland99 is absolutely firm on is never selling player data to third parties for marketing purposes. This is a commitment highland99 takes very seriously. You will not find your data sold to external marketing companies that then flood you with unsolicited offers. Any marketing communications you receive from highland99 are based on your own consent and can be stopped at any time with ease.
Highland99's responsible gambling programme also depends on our ability to use gameplay data responsibly. By monitoring player betting patterns, highland99 can identify early warning signs that someone may need support — such as a sudden increase in playing frequency, repeated attempts to exceed self-set limits, or persistent loss-chasing behaviour. Using data for this purpose is not just permitted — it is part of highland99's responsibility to the Malaysian player community.
Highland99 players from Kuala Lumpur, Johor Bahru, Penang, Kota Kinabalu all the way to Kuching — everyone enjoys the same level of data protection. Wherever you are in Malaysia, your data security at highland99 is a priority we never compromise on. That is highland99's promise to every player who entrusts us with their information.
Whenever highland99 updates its security systems, adds new payment methods, or changes the way data is processed, this privacy policy will be updated to reflect those changes. You will always receive notice before any material changes take effect — because highland99 believes transparency is the foundation of long-term trust between the platform and its players.
This Privacy Policy should be read together with the Terms & Conditions highland99 and page Responsible Gambling us for a full overview of your rights and responsibilities as a highland99 player. For any privacy-related enquiries, contact us at support@highland99.best.
Quick answers to the most frequently asked questions about privacy and data protection on the highland99 platform.
With a transparent privacy policy and bank-grade encryption security, highland99 ensures your gaming experience is safe, private and enjoyable. Register for free today and claim your welcome bonus of up to RM888.